Privacy Policy

This Privacy Policy explains how "mono" ("we", "our", "us") collects, uses, and protects your personal data when you use our website labmono.com and related services. We are committed to ensuring that your privacy is protected and that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and applicable laws in Poland.

1. Data Controller

The Data Controller responsible for the processing of your personal data is:

Kamil Przybyla Creator of Things

contact@labmono.com

2. Personal Data We Collect

We may collect and process the following types of personal data:

- Contact Information: Name, email address, phone number, and postal address.

- Account Information: Username, password, and other data related to your account.

- Transaction Information: Payment details, billing information, and order history.

- Website Usage Data: IP address, browser type, operating system, and information about how you use our website (e.g., pages visited, time spent).

- Marketing Preferences: Your preferences for receiving marketing communications.

3. How We Use Your Data

We use your personal data for the following purposes:

- To process your orders and manage your account: We use your contact and payment information to fulfill orders and provide customer service.

- To improve our website and services: We analyze website usage data to enhance user experience.

- To send marketing communications: With your consent, we may send you promotional offers and updates.

- To comply with legal obligations: We may need to process your data for tax and regulatory purposes.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

- Contractual Necessity: When processing is necessary to fulfill a contract with you (e.g., processing your orders).

- Consent: Where you have provided your consent (e.g., for receiving marketing communications).

- Legal Obligation: When processing is required to comply with a legal obligation (e.g., tax laws).

- Legitimate Interests: For purposes such as fraud prevention, website improvement, and ensuring the security of our services.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Transactional data may be retained for legal and regulatory purposes, typically for a period of 5 years.

6. Sharing Your Data

We may share your personal data with third parties under the following conditions:

- Service Providers: We may share data with service providers who assist us in processing payments, delivering products, or maintaining our website.

- Legal Compliance: We may disclose personal data if required by law, such as in response to a court order.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction.

7. Your Rights

Under the GDPR, you have the following rights concerning your personal data:

- Right to Access: You can request a copy of your personal data.

- Right to Rectification: You can request corrections to your data if it is inaccurate.

- Right to Erasure: You can request the deletion of your data in certain circumstances.

- Right to Restriction: You can request the restriction of processing under certain conditions.

- Right to Data Portability: You can request the transfer of your data to another service provider.

- Right to Object: You can object to the processing of your data for direct marketing or other purposes based on legitimate interests.

- Right to Withdraw Consent: You can withdraw consent at any time if processing is based on your consent.

To exercise any of these rights, please contact us at support@labmono.com.

8. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your preferences and improve functionality.

For more information, see our COOKIE POLICY.

9. Data Security

We are committed to ensuring that your data is secure. We have implemented appropriate technical and organizational measures to prevent unauthorized access, loss, or disclosure of your personal data.

10. International Transfers

If we transfer your data outside of the European Economic Area (EEA), we ensure that it is protected by appropriate safeguards, such as Standard Contractual Clauses or other mechanisms recognized by the GDPR.

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Polish Data Protection Authority (UODO) or your local supervisory authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."